Confirmed Service Customer
This previous appointment has been the worst experience, took almost 4 hours for the service. When I asked how long more was it going to be he just said soon. Someone else when to see the time on their vehicle and he actually got up to go check the time for their car but couldn't do it for my vehicle. The customer service I received this time has been the worst.
Liliana P.
Austell,
GA
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Business Response
Hello Liliana, Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (770) 872-0704 so we can discuss your experience further. We look forward to hearing from you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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