357 Reviews Found
Confirmed Service Customer
Good experience, but would like to receive expected charges on drop off for service.
Lawrence L.
Atlanta
Business Response
Hello Lawrence, We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
I always appreciate Radi in the service department.
Romin A.
Austell
Business Response
Hi Romin, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Great service! Prompt and courteous experience.
Madelene W.
Austell
Business Response
Hello Madelene, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Business Response
Hello Bettye, It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0704 at your earliest convenience and we will do our best to resolve this with you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Factory ordered a 2024 GMC Sierra. Theo was very helpful throughout the process and frequently shared status through delivery day. Delivery and purchase occurred with no surprises and relatively quickly. Overall we recommend this dealership to anyone looking to purchase a new truck.
Brian B.
Atlanta
Business Response
Hello Brian, We're glad to hear you enjoyed your visit. Thank you again for choosing Capital Buick GMC, LLC and we hope to see you again. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hello Ariana, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Rody did great and helped us out as he usually does.
Todd V.
Mableton
Business Response
Hey Todd, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Radi is the best; a true professional every time.
Stan S.
Atlanta
Business Response
Hi Stan, Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Quick and easy. Edward was super helpful in helping me with my purchase
Maurice J.
Lithonia
Business Response
Hello Maurice, We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Maxy, Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
My vehicle was ready however I was not notified. I called and could not get through to anyone in SD. I eventually just drove to pick my vehicle up, by the time I got there they were closed. The next day I was expecting someone to notify me that my car was ready and nothing. After spending nearly $2000 dollars for repairs, I would expect someone to call me and let me know my car was ready. Fortunately I'm blessed to have more than one vehicle and was not horribly inconvenienced. My customer service experience was awful.
Damon K.
Atlanta
Business Response
Hi Damon, we regret to hear that your experience with us was not a more positive one. Please contact us at (770) 872-0704 when you have an opportunity, and we will be more than happy to try and turn your experience around. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Courteous and professional service - also on time.
Martin C.
Marietta
Business Response
Hi Martin, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
Amy was fantastic. She promised the work would be done in two and half hours and it was finished within 2 hours. Replaced battery and drained coolant system That is why all my work on my Buick is done at capital
Ken S.
Marietta
Business Response
Hi Ken, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
It was good and I enjoy every moment of it.
Malik N.
Powder Springs
Business Response
Hi Malik, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Great experience. They found the truck I wanted. Easy to work with.
Robert P.
Acworth
Business Response
Hi Robert, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Service Customer
It was smooth as always. Had an appointment, went in, explained to them why I was there and they had my car ready in no time. Perfect as always!!
Monique G.
Tucker
Business Response
Hi Monique, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Service Customer
The issues were addressed and repaired. Hopefully all things were care of ina timely manner.
Hazel S.
Atlanta
Business Response
Hi Hazel, We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
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Confirmed Sales Customer
Very happy. Professional experience.
Christopher L.
Holly Springs
Business Response
Hi Christopher, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Confirmed Sales Customer
Bueno estoy descontento porque si compré mi carro 0 millas porque no trajo sus alfombras originales?
Francisco S.
Atlanta
Business Response
Hello Francisco, We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0704 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, James Jacobs General Sales Manager James.jacobs@capitalbpg.com (770) 618-7200
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Business Response
Hi Ron, We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213